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Privacy
Policy

About this policy

Effective Date: 13/07/2025

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At Alfie & Co. Dog Training, we care about your privacy almost as much as we care about helping you and your dog thrive together. This policy explains what personal info we collect, why we collect it, and how we keep it safe.

 

We’re a small, New Zealand-based business – no data giants or tracking tricks here – just a dog-loving sole trader doing their best

What we Collect

We collect the information you give us when you:

  • Fill out our contact form.

  • Chat with us by email or phone.

  • Work with us in person.

 

This can include:

  • Your name and contact details (like email or phone number).

  • Your address (if you provide it).

  • Information about your dog (e.g. name, age, breed, behaviour).

  • Notes from our training sessions or consultations

 

We call this your Client Information.

How we use it

We use your information to:

  • Get in touch with you about your dog.

  • Provide dog training services.

  • Keep basic records to manage bookings and sessions.

  • Occasionally send helpful updates or marketing emails (you can opt out any time).

 

We also love sharing photos and videos of the awesome dogs we work with. Unless you tell us not to, we may use these for marketing purposes (like social media or our website).

What we Don't do

We don’t:

  • Sell your data.

  • Use cookies, tracking pixels, or Google Analytics.

  • Share your info with random third parties.

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The only time we’d share your data is if the law required us to (e.g. for a court order), or if we needed to protect our rights.

How Long we Keep it

We keep client records on a register so we can follow up if needed or support ongoing training. There's no set expiry, but if you’d like your info deleted, just let us know.

Your Rights

Under the Privacy Act 2020, you can:

  • Ask to see the info we have about you.

  • Ask us to fix or update it.

  • Ask us to delete it (unless we need to keep it for legal reasons).

 

Just email us at alfieandco.dogtraining@gmail.com and we’ll help.

Updates to This Policy

We’ll update this page if anything changes – whether it’s the law or the way we work. You’ll always find the latest version here.

Get in Touch

Questions? Concerns? Want your pup’s photo removed from our Instagram? Flick us an email at: alfieandco.dogtraining@gmail.com

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